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Terms and Conditions of Service

1. Introduction

These Terms and Conditions (“Terms”) govern all services provided by Construct-Tech Solutions Ltd (“the Company”, “we”, “us”, or “our”) to any client, organisation, or individual (“the Client”, “you”, or “your”).
By engaging with our services, you agree to be bound by these Terms.

2. Scope of Services

Construct-Tech Solutions Ltd provides professional digital and on-site solutions, including but not limited to:

  • 3D lift plans, 3D videos, CGI imagery, and animations;

  • Digital documents and templates (Toolbox Talks, LOLER, daily briefings, risk assessments, etc.);

  • Site inspections and lifting support;

  • SmartApp, SharePoint, and QR-code document management systems;

  • Web design, drone footage, photography, and marketing content.

Each service is provided under these Terms unless a separate written agreement is executed.

3. Client Responsibilities

3.1. All lifting accessories, lifting equipment, and personnel shall be provided and managed by the Client unless explicitly agreed otherwise in writing under a Contract Lift Agreement.
3.2. The Client is solely responsible for verifying all information, load data, and details contained within any document, drawing, or plan supplied by us.
3.3. The Client must review and approve all documents prior to signature or site implementation.
3.4. The Client is responsible for ensuring that all site activities comply with applicable regulations, including LOLER, PUWER, and BS 7121.
3.5. Our documents and inspections are prepared for informational and advisory purposes only and cannot be used in legal proceedings or court unless Construct-Tech Solutions Ltd provides written consent.

4. Company Responsibilities

  • 4.1. Construct-Tech Solutions Ltd will provide professional support in accordance with industry standards and reasonable care.
    4.2. Responsibility for any lifting operation, document execution, or decision remains with the Client unless Construct-Tech Solutions Ltd accepts responsibility expressly in writing.
    4.3. Site attendance for lift plans or inspections will be scheduled to allow pre-lift visits, briefings, and explanation of documentation to the site team.

5. Documentation and Templates

  • 5.1. All Toolbox Talks, Daily Briefings, LOLER templates, and similar materials are provided as editable templates for Client use and may be modified by the Client as required.
    5.2. All lift plans, 3D models, and related documentation are intellectual property of Construct-Tech Solutions Ltd and must not be altered, copied, or reused without prior written consent.
    5.3. Any modification to our documents must be carried out only upon written instruction from the Client and confirmed by our authorised personnel.

6. CGI Images, Videos, and Media Use

  • 6.1. All CGI imagery, 3D renders, videos, animations, and other visual materials produced by Construct-Tech Solutions Ltd remain the property of the Company.
    6.2. The Client is granted a non-exclusive, non-transferable licence to use such materials only for the specific purpose for which they were created.
    6.3. Using our images, videos, or documents for any other purpose — including reproduction, publication, or resale — without written permission is strictly prohibited and may result in legal action.
    6.4. Filming, photography, or drone footage on site will only occur with prior site permission.
    6.5. Posting any media on social media or public platforms requires written consent from both parties. Once permission is granted, Construct-Tech Solutions Ltd assumes responsibility for such content.

7. Digital Platforms and Data Access

  • 7.1. Clients may access documents through secure platforms such as SharePoint, SmartApp, or via QR code links.
    7.2. Use of QR codes or SharePoint links constitutes agreement to our Data Protection and Privacy Policy.
    7.3. Clients must ensure their devices and network security comply with basic digital safety measures when accessing shared files.
    7.4. Any unauthorised access, sharing, or modification of files is prohibited.

8. Data Protection and Confidentiality

  • 8.1. Construct-Tech Solutions Ltd processes all personal and project data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
    8.2. All project data is hosted securely within the United Kingdom, using trusted providers such as Wix and Microsoft SharePoint.
    8.3. Information shared by the Client is treated as confidential and used solely for project delivery.
    8.4. We do not share or sell Client data to third parties except where legally required or authorised by the Client.

9. Communication and Email Disclaimer

  • 9.1. All communications, including emails and file transfers, are intended solely for the recipient.
    9.2. If an email is received in error, the recipient must delete it immediately and notify the sender.
    9.3. Construct-Tech Solutions Ltd does not accept liability for any loss or damage arising from email transmission, including viruses or data corruption.

10. Payment Terms

  • 10.1. Unless otherwise agreed in writing, payment is due within 30 days of the date of the issued invoice.
    10.2. Payments must be made by bank transfer or cheque to the account specified on the invoice.
    10.3. Some Clients may have extended terms by prior agreement.
    10.4. Late payments may incur interest and administrative charges in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

11. Liability and Indemnity

  • 11.1. Except where liability is expressly accepted in writing, all risk and responsibility for lifting operations, site safety, and document execution remain with the Client.
    11.2. Construct-Tech Solutions Ltd shall not be liable for any indirect, consequential, or financial losses arising from the use of our services or documents.
    11.3. The Client agrees to indemnify and hold harmless Construct-Tech Solutions Ltd against all claims, damages, or costs arising from Client misuse, misrepresentation, or alteration of our work.

12. Intellectual Property

  • 12.1. All designs, documents, drawings, videos, logos, templates, 3D models, and other materials produced by Construct-Tech Solutions Ltd remain our intellectual property.
    12.2. No licence or ownership is transferred to the Client beyond the intended project purpose.

13. Site Visits and On-Site Support

  • 13.1. To deliver lift plans and associated documentation effectively, Construct-Tech Solutions Ltd may require a site visit before completion.
    13.2. During such visits, our representatives will brief and explain to the site team how to interpret and implement the provided documents.
    13.3. All lifting inspections or site assessments are for Client information only and not admissible in legal proceedings unless expressly agreed in writing.

14. Termination

  • Either party may terminate a service agreement with written notice if the other party materially breaches these Terms or becomes insolvent. Any outstanding fees will become immediately payable upon termination.

15. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of England and Wales.
    Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Acceptance

  • By engaging Construct-Tech Solutions Ltd or making payment for any service, the Client confirms acceptance of these Terms and Conditions.

Construct-Tech Solutions Ltd
“Precision. Safety. Innovation.”

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